The consumer protection landscape has shifted profoundly over recent years, and the stakes for compliance have never been higher.

The framework protecting consumers is complex and constantly evolving. The DMCCA in particular has introduced significant new rules, a powerful new enforcement regime and, for the first time, potential personal liability for senior officers. At the same time, the UK and EU consumer protection regimes are increasingly diverging, adding complexity for businesses operating across both markets.

We work with consumer-facing businesses of all kinds and sizes – from early-stage ventures launching novel products and services, to established global brands managing complex, multi-market operations. We’re as comfortable tackling novel issues at the forefront of regulatory development as we are resolving day-to-day (but no less important) compliance issues.

We’re as comfortable tackling novel issues at the forefront of regulatory development as we are resolving day-to-day (but no less important) compliance issues. Our deep experience across the media and entertainment landscape – and beyond – means we understand our clients’ businesses and how consumer protection plays out in practice in the markets they operate in.

We help consumer-facing businesses stay ahead of regulatory change, manage compliance risk effectively, and turn consumer trust into a competitive advantage.

Recognition

  • The advice Wiggin provides is practical instead of theoretical and helps companies finds a balance between risk and the law.
    Chambers UK, 2026
  • Claire Livingstone is an absolute rock. Extremely bright, reliable and fast. She adds a lot of value and thinks commercially.
    Legal 500, 2024
  • They have an extremely professional team. They understand the essence of our needs, but also the perspective of our partners and regulators. The advice is always clear, concise and to the point.
    Chambers UK, 2026
  • They advise all of the top gambling operators in the sector and, as such, are able to provide advice that is clear, concise and appropriate.
    Legal 500, 2026
  • We work with Wiggin across a range of services for our games studio, from general freedom of information request support all the way through to acquisition work. Across every department they know the games industry inside out.
    Legal 500, 2026

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